Work Experience Timeline






      
Project Manager / Business Analyst
Counterpointe Solutions
November 2021 – Present
Develop user stories, requirements and internal test scripts for projects. Assist development teams with technical roadblocks and strategies to deliver quality features quickly. Provide technical and project support in client engagements. Manage budgets, project timelines, and deliverables.

      
Senior Business Analyst
Paul Consulting Group
May 2016 – November 2021
Product owner for multiple teams. Perform JAD sessions and requirements analysis to create user stories, scope, and UI design for enterprise applications. Turn complex financial calculations, queries, and workflows into elegant interfaces. Translate client expectations and developer expertise to bridge the communication gap between end-users and programmers.

Web Manager
Florida Dept. of Juvenile Justice
June 2015 – April 2016
Responsible for maintaining DJJ internet, intranet and FJJ Foundation web sites. Coordinating with offices to implement best practices and user-friendly content.

Manager, Forms & Procedures
Florida Dept. of Transportation
October 2014 – April 2015
Web design and creation of SharePoint systems to automate office processes. Write and review technical documentation, standards, policies and procedures, and publications. Coordinate with offices and executive management to implement initiatives.

Special Projects Coordinator
Florida Dept. of Transportation
November 2011 – September 2014
Development of computer based training and video production. Statistical analysis and data reporting to meet statutory requirements state-wide. Coordination of multiple offices, districts, and other agencies.

Owner/Designer
Idol Designs, LLC
March 2008 – September 2011
Development of computer based training, video production and presentations. Design websites, SharePoint sites, and UI applications. Project management including multi-agency coordination.

Multimedia Instructor
Tallahassee Community College
October 2007 – May 2009
Designed and taught 6 courses for the Tech@Night Workforce Development Program for TCC. Courses included 3 level-based Photoshop courses, Flash, Internet Marketing, and Web Design.

Web/CBT Developer
Florida Dept. of Transportation
April 2007 – November 2011
Development of computer based training, video production and presentations. Design websites, SharePoint sites, and UI applications. Project management including multi-agency coordination.

Marketing Specialist
LearnSomething Inc.
March 2006 – March 2007
Developed web applications to support sales initiatives and client expansion. Designed marketing materials to promote product releases. Maintained corporate site. Coordinated marketing efforts for trade shows and conferences.
Web Designer/Marketing Director
Immunity by Design, LLC
October 2005 – January 2014
Design and maintain company website, social media accounts and local advertising. 75% of new clients are due to search engine ranking and internet marketing.

Web Designer/Representative
Homes.com
August 2003 - March 2006
Custom web site design. Developing online ads for the Homes.com portal. Providing technical, billing, and customer support.